Health and Care
How can patients, citizens and healthcare professionals meaningfully shape the AI systems increasingly becoming part of health and care? AI is rapidly transforming healthcare through clinical decision support, digital services, personalised medicine and AI-enabled patient applications. Yet many of these technologies are designed for people rather than with them.
This challenge explores how citizen-centred approaches can help ensure that future health AI is trusted, inclusive, equitable and shaped by those who use it.
Indicative potential partners
- Health Innovation North East and North Cumbria
- NHS Business Services Authority
- NHS North East and North Cumbria
- NHS Digital
Illustrative research directions
- Participatory design of AI-enabled NHS services
- Patient agency and control over health AI
- AI for self-management and long-term conditions
- Trust, explainability and transparency in healthcare AI
- Accessibility and health inequalities
- AI governance in health and care
- Citizen involvement in evaluating health AI
- Robots that support ageing-in-place
Indicative reading
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Laverty, A.A., Reidy, C., KC, S., Papoutsi, C., Gudgin, B., Majeed, A. and Powell, J., 2026. The NHS App should focus on inequalities to improve population health. Journal of the Royal Society of Medicine, 119(2), pp.37-41. https://doi.org/10.1177/01410768261421427
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Jiang, F., Jiang, Y., Zhi, H., Dong, Y., Li, H., Ma, S., … & Wang, Y. (2017). Artificial intelligence in healthcare: past, present and future. Stroke and vascular neurology, 2(4), 230-243. https://doi.org/10.1136/svn-2017-000101
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Lee, J., Jung, K., Lee, C., MacDonnell, L., Kim, J., Otterson, D., … & Chen, Y. (2026, April). From efficiency to meaning: Adolescents’ envisioned role of AI in health management. In Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (pp. 1-18). https://doi.org/10.1145/3772318.3790498
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Sparrow, R., 2016. Robots in aged care: a dystopian future?. AI & society, 31(4), pp.445-454. https://doi.org/10.1007/s00146-015-0625-4
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R. A. Khalil, K. Ahmad and H. Ali, “Redefining Elderly Care With Agentic AI: Challenges and Opportunities,” in IEEE Open Journal of the Computer Society, vol. 7, pp. 326-342, 2026. https://doi.org/10.1109/ojcs.2026.3650842
Health Innovation North East and North Cumbria
NHS North East and North Cumbria